***Exclusuve position***
40 hours/week, 5 days work week, 2 days off
Salary: £31,800 per year
Terms of Employment: Permanent
Language: English
LOCATION OF POSITION: Dublin (Dublin) / Ireland
Salary: £31,800 per year
OVERVIEW OF DUTIES / MISSION:
- You will have the ability to multi-task and have a proactive personality in this busy hands on role
- Welcomes guests as soon as they arrive with care and attention, with a personalised approach
- Provide guests with a single point of contact throughout their stay
- Be ready to assist at any stage of the guests stay, from welcome to farewell
- Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner
- Promoting company’s loyalty programme
- Prepare all the documents required for the day
- Bar and Restaurant service
Work Experience:
- Good interpersonal skills, guest oriented and service minded
- Flexible with working hours is essential
- Positive with a can-do attitude
- Good presentation and confident speaking skills
- Working knowledge of Microsoft Office
- Good listening skills and ability to anticipate
- Well organised
- Team Spirit
- Innovative
- Sales oriented
PROFILE / PERSONALITY
- Provide a friendly and personalised welcome for our guests
- Offer an attentive and personalised service
- Handle any comments made by guests and ensure follow-up
- Convey the image of the brand and the hotel
Benefits
- Attractive Bonus Scheme
- Free meals on duty and uniforms provided
- Accor F&B Discount at any Accor Hotel Worldwide
- Accor Friends and Family Rates
- Accor Development Program
- Medical (including PPO, HMO, and HSA options), dental and vision coverage
- Opportunity for free food and accommodation
***Exclusuve position***