***Exclusuve position***
PERMANENT CONTRACT
39 hours/week, 5 days work week, 2 days off
Salary: 4500 pounds/month + tips.
LOCATION OF POSITION: London, UK
We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. We are looking for an individual who is passionate about delivering exceptional customer service as well as being an integral part of supporting the team.
Main tasks and duties:
- Greet and welcome guests upon their arrival
- Assist guests with check-in and check-out procedures
- Provide information and recommendations about local attractions, restaurants, and events
- Arrange transportation, bookings, and reservations for guests
- Handle guest inquiries, requests, and complaints in a professional and timely manner
Requirements:
- Previous experience as a concierge or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Knowledge of the local area, including attractions and services
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to remain calm under pressure
- Proficiency in using computer systems and software for bookings and reservations
Training will be provided
Candidates with experience in the customer service industry have priority.
Benefits:
- Competitive salary of 4500 pounds/month, recognizing your dedication and hard work.
- Paid insurance license
- Medical (including PPO, HMO, and HSA options), dental and vision coverage
- Life and supplemental life insurance
- Short- and long-term disability plan
- Tuition reimbursement
- Vacation
- Paid holidays
- Wide range of discounts (mobile phone, home internet, health clubs, etc.)
- Wellness program
- Opportunity for a free visa, food, accommodation and transport/tickets*
- Opportunities for promotion and career advancement
NOTE! All costs are borne by the employer. The costs of: issuing personal documents, visa photos, courier, etc., about 50 euros maximum – these costs are at the expense of the applicant, if approved.
There are no fees or commissions from the applicants.
- Opportunity for free food, accommodation and plane tickets*.
* The employer usually bears the transport and accommodation costs for up to 6 or 12 months: If you acquire a pre-employee/employee number you can apply (up to 30,000 euros) and get a loan with a low-interest rate; the usual interest rate in Europe is about 1.5%. There are organizations that would fund you if you have a pre-employee/employee number issued ( A1 Credits, SBDB Loans, etc.). This way you will have the funds before you go abroad.
***Exclusuve position***